Privacy Policy

At PaperCA, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered learning platform for CA exam preparation.

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Name, email address, and profile information when you register
• Authentication Data: Information from Google Sign-In if you choose that option
• Usage Data: Questions you ask, interactions with the AI, and learning preferences
• Feedback: Any feedback, comments, or support requests you submit

1.2 Automatically Collected Information

When you use PaperCA, we automatically collect:

• Device Information: Browser type, device type, operating system, and device identifiers
• Usage Information: Pages visited, features used, time spent, and interaction patterns
• Technical Data: IP address, log files, and error reports
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your registration and manage your account
• Personalize your learning experience and recommendations
• Train and improve our AI models (with appropriate safeguards)
• Send you important updates, notifications, and support communications
• Analyze usage patterns to enhance platform functionality
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations and enforce our Terms of Service

3. AI Model Training

To improve our AI tutoring capabilities, we may use anonymized and aggregated data from your interactions to train our models. We take measures to:

• Remove personally identifiable information before training
• Use aggregated patterns rather than individual conversations
• Implement safeguards to protect your privacy
• Continuously improve the accuracy and relevance of AI responses

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., cloud hosting, analytics)
• Legal Requirements: When required by law, court order, or government regulation
• Safety and Security: To protect the rights, property, or safety of PaperCA, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and AI models

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications (account-related emails may still be sent)
• Account Deletion: Delete your account at any time through account settings

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze how you use our platform
• Improve our services and user experience
• Provide personalized content and recommendations

You can control cookies through your browser settings. However, disabling cookies may limit some functionality of our service.

9. Children's Privacy

PaperCA is designed for CA students and is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.

11. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for significant changes)

Your continued use of PaperCA after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Your Consent

By using PaperCA, you consent to the collection and use of your information as described in this Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Through the contact information provided on our website
• Via email at the address listed on our website

We will respond to your inquiry within a reasonable timeframe.